Customer service email is a way to form long-lasting and strong relationships. Companies send lots of customer service emails every day and it is possible to take this opportunity for granted and forget its importance. It can be just one of the many customers you dealt with that day but for a customer, it [...]
AirMirror has been release by AirDroid a year ago. This app can be used to control other mobile devices right from your phone. Like every technological tool, it has some limitations but it is very helpful for parents or friends that are in tech distress. You have to root the device that you want [...]
Security researchers recently came out with a new report suggesting that the password managers are not as safe as they are believed to be. Even the most popular password managers can give attackers access to your computer by storing the master passwords in the system memory and the attackers can retrieve the passwords from [...]
Services that are provided to help customers to make constructive and correct use of a product can be defined as customer support while as helping customers to solve the technical problems of their electronic devices is known as technical support. There are significant roles of both customer service as well as technical support in [...]
It is essential for businesses to run regular backups which can be done by copying files to local drives manually but that has many issues. It is vulnerable to fire, theft or hardware failure. There is another option to save your important data and that is to upload your files to a cloud backup [...]
Customers contact tech support when there is something about your product that they are unable to understand and fix. The problem can be anything - “user” error, a bug or technical issue, what matters for the customers is that it should be solved so that they can resume their work. Your technical experts will [...]
Below is some tech news that is important to know. According to Financial Times, the Trump administration is being persuaded by the Google executives to let them continue doing business with Huawei because last month US companies were banned to work with Huawei by the Department of Commerce. In response, Google suspended its right [...]
You are not alone if you are tired of thinking which version of Windows your small business should use. The choice of most entrepreneurs is Windows 10 Professional or Windows 10 Enterprise. You can easily find them on affordable devices, and they provide almost nearly the same experiences for the end user. Word, Excel, [...]
Researchers from University College London concluded that update and upgrade processes of Windows 10 Home are confusing users and leaving them frustrated. Microsoft has given the users of Windows 10 Home an illusion of partial control over updates and upgrades. The researchers found how well the needs of users are fulfilled by the Windows [...]
Software security is important than ever because hackers and cyber criminals continue to seek new ways to hack into networks and software applications. You can protect the reputation of your brand and information of your customers by preventing such breaches. You should have a good understanding of how you can keep your software applications [...]
