Services that are provided to help customers to make constructive and correct use of a product can be defined as customer support while as helping customers to solve the technical problems of their electronic devices is known as technical support. There are significant roles of both customer service as well as technical support in [...]
It is essential for businesses to run regular backups which can be done by copying files to local drives manually but that has many issues. It is vulnerable to fire, theft or hardware failure. There is another option to save your important data and that is to upload your files to a cloud backup [...]
Customers contact tech support when there is something about your product that they are unable to understand and fix. The problem can be anything - “user” error, a bug or technical issue, what matters for the customers is that it should be solved so that they can resume their work. Your technical experts will [...]
Below is some tech news that is important to know. According to Financial Times, the Trump administration is being persuaded by the Google executives to let them continue doing business with Huawei because last month US companies were banned to work with Huawei by the Department of Commerce. In response, Google suspended its right [...]
You are not alone if you are tired of thinking which version of Windows your small business should use. The choice of most entrepreneurs is Windows 10 Professional or Windows 10 Enterprise. You can easily find them on affordable devices, and they provide almost nearly the same experiences for the end user. Word, Excel, [...]
Piracy is abhorrent for many reasons. In addition to being illegal and unfair to original content creators, the majority of the pirated streaming devices contain malware. Piracy also allows hackers to exploit piracy streaming devices which can cause you to lose your credit card data. Make your internet surfing safer and call us at [...]
Microsoft started directing Windows 7 users to Windows 10 before support for the older OS stops in January 2020. A nag message was generated by Microsoft in Windows 7 Home Premium and Windows 7 Ultimate to let the users know that the support will end for their operating system in about nine months. The [...]
Scroll - a new news subscription service will allow you to have an ad-free news reading experience. You have to pay a flat monthly fee to read all your preferred news websites without advertisements interrupting your reading. Mozilla plans to collaborate with Scroll to test some of the ideas of Scroll in Firefox. It [...]
Researchers from University College London concluded that update and upgrade processes of Windows 10 Home are confusing users and leaving them frustrated. Microsoft has given the users of Windows 10 Home an illusion of partial control over updates and upgrades. The researchers found how well the needs of users are fulfilled by the Windows [...]
Two new Android apps: Live Transcribe and Sound Amplifier have been introduced by Google which will make the life of deaf and hard-of-hearing individuals much easier. Sound Amplifier is available for anyone to download but Live Transcription is still in its exclusive beta phase. Till now Google’s voice recognition software was exclusively used for [...]
